Troubleshooting

Mini LED Accelerator Light Problems

The mini LED light is an accelerator and it is used to speed up the whitening process. Your gel and trays will work fine with or without the light.  If your light is not working,flickering or not staying on, here is what might have gone wrong:

a- The plastic insulator tab is still inside preventing batteries touching. Please remove it by opening the battery door. The plastic piece is under the batteries.

b- The battery door is not locked. Please make sure the door is locked. When you lock the door, it will push the batteries in position.

c- The batteries do not touch the mini light terminals.Please follow these simple steps. You will see two metal ears touching the batteries. You can bend these metal ears very gently towards the batteries.  You can use a pencil or your nail. Just a minor push will do.

If your light still does not work, or if you have any other questions, please contact us.